Frontline staff face complex challenges every day—this two-session module will help them navigate those challenges with clarity, confidence, and professionalism.

Participants will learn to distinguish between boundary issues and ethical violations, recognize common ethical dilemmas, and develop strategies to address them using a multi-perspective lens. The course also covers practical boundary-setting techniques, how to manage dual relationships, and where to find supervisory support within their organization.

Equip your team with the tools to stay within scope, maintain safety, and uphold ethical standards in every interaction.

6 CEUs